Whether you work in sales, training, product design, or another functional area, you’ve probably led or participated in webinars or web conferences. The webinar is a widely used method for communication and training these days. Although everyone’s using web conferencing technology and meetings are easy to setup, we mustn’t forget that it’s a real event. As a meeting or event planner, you’re probably concerned about managing your attendee experience. It’s worth it to do some planning and preparation in advance. Here are a handful of best practices I recommend:
· Login 10 -15 minutes early to set things up and start on time
· Ask participants to login 5 minutes early for similar reasons
· Recommend participants mute their phone lines unless they have questions
· Provide an agenda and/or key objectives to focus participants
· Use presentation materials that are clear and concise
· Pace your speech and content delivery
· Avoid fast or unnecessary mouse scrolling
· Check-in periodically with participants to see if they have questions
· Pose questions to participants to encourage active participation
· If possible, have a partner with you that can attend to any technical problems
These are just a few quick tips for delivering successful webinars. Here are a couple of more detailed resources you might want to check out:
Ken Molay's Blog on Webinars
National Service Resources : webinar how-to guide

